Hikvision is a leading manufacturer and distributor of video surveillance hardware. The firm produces an extensive selection of CCTV cameras and accessories, ranging from IP cameras and HD analog cameras to software for management and analysis, alarm systems, and numerous other supporting equipment for surveillance.
On the other hand, in addition to the security equipment, one of the most commonly used tools it provides is the SADP Tool, which is used for Hikvision device management.
There are quite a few problems downloading and installing the SADP tool Hikvision. Therefore, we have prepared this guide that will show you how to download the Hikvision SADP tool and install it on different devices.
In addition, we shall try to cover some of the basic troubleshooting that may come with the process and how to solve them as well.
Ready to learn more? Read on!
What is Hikvision SADP Tool?
SADP, aka Search Active Device Protocol, is a software developed for Windows, Macs, and Android to help them perform the basic setup steps needed to activate a Hikvision camera or NVR. It is used to search online devices that are using the same network. It comes with multiple features:
- Viewing device information
- Activating a specific device
- Changing the network parameters of a device
- Resetting the device password
Not only that, but the SADP tool enables the users to access other functions easily and lets them reset their passwords.
This tool is very helpful for those who want to keep their devices secure from thefts, etc., and can monitor the camera from their devices.
Now that you are aware of what the Hikvision SADP tool is, let’s talk about how to download and install it on specific devices, such as Windows, Macs, and Android.
How Do You Download the Hikvision SADP Tool for Windows?
Here’s the step-by-step guide to how Windows users can install and download the SADP tool.
- Visit the official Hikvision website.
- Navigate to the HiTools list and find the SADP tool.
- Click on the download link for the SADP tool. The Hikvision SADP tool download process will start.
- Once the download is complete, open the installer and follow the prompts to install the software.
Troubleshooting for Windows
Moving on, while installing, there are chances that you will miss a specific file or option to select. If that happens, then the installation won’t be successfully done.
So, along with the guide, we have listed some troubleshooting or errors that Windows 10 or 11 users might face.
Note: These issues can occur on Windows 10 or 11 if you are using any of them.
- When you see the error message “SADP tool msvcr120.dll missing windows 10”, it indicates that your machine has no C++ Redistributable package required to run the software. To solve this problem, set up the C++ Redistributable 2013 x86 edition.
- In case the SADP tool fails to detect any devices on your network, you might have a firewall or an antivirus that has blocked the SADP tool from detecting any device. Disabling the firewall or antivirus in the meantime will help you establish if there is a problem.
- If you’re having any kind of issues with activating a device using the SADP tool, ensure that your device is connected to the same network where the computer is and is turned on.
- However, if you cannot reset a device password using the SADP tool, it could be that the device does not support password reset through SADP. In such a case, you would have to call the Hikvision support service for help.
- If the tool SADP is not launching after installation, then we can run the tool as administrator. Failing that, reinstall the tool.
How Do You Download the Hikvision SADP Tool for Mac?
If you are using a MacBook and want to install the SADP tool Hikvision, then here’s how you can do that. For that, you have to follow these steps:
- Visit the official Hikvision website.
- Navigate to the HiTools list and locate the SADP tool for Mac.
- Click on the download link for the SADP tool. The Hikvision SADP tool download process will start.
- After the download is finished, open the installer and follow the instructions to install the software.
Troubleshooting for Mac
Furthermore, here are some issues that you might face if you miss something while downloading the SADP tool on Mac.
- If the SADP tool is not finding any devices on your Mac, it could be due to the heightened security on Mac computers. You will need to grant the SADP tool Full Disk Access for it to be able to see the devices.
- If you’re having trouble activating a device using the SADP tool, make sure the device is connected to the same network as your Mac and that it’s powered on.
- If you’re unable to reset a device password using the SADP tool, it could be due to the device not supporting password reset via SADP. In this case, you would need to contact Hikvision support for assistance.
- If the SADP tool is not launching after installation, try running the tool as an administrator. If that doesn’t work, try reinstalling the tool.
- If you’re having trouble with the SADP tool on Mac, make sure you have the latest version of the app installed. If you’re still experiencing issues, try uninstalling and reinstalling the app.
How Do You Download the Hikvision SADP Tool for Android?
- Open the Google Play Store on your Android device.
- In the search bar, type “SADP Tool Mobile” and press enter.
- Look for the app developed by iFAST TEAM. This is the official SADP tool for Android.
- Click on the “Install” button to download and install the app on your device.
That’s the process of downloading the app from your mobile store. However, if you can’t find it in-store, then download the SADP tool pro APK from your browser. For this, you have to find a reliable source from where you can download the application.
Also, you must notice that the SADP tool pro-APK doesn’t contain any virus or something.
Troubleshooting for Android
- If you cannot get the SADP tool to work on your Android device, check that you have the latest version of the app. If you still have problems, uninstall and reinstall the app.
- If the SADP tool fails to detect devices in your network, it is possible that a firewall or antivirus software is blocking the software. A temporary solution to the problem could be disabling the firewall or antivirus.
- If you are unable to activate the device through the SADP utility, please ensure the network is of the same one connecting your Android device and ensure the power supply is completely connected to the device.
- If you do not have the option to reset the password of the device using the SADP tool, this might be because the device could not support password reset via SADP. In this instance, you would have to seek some help from Hikvision support.
- Attempt restarting the device if the SADP tool won’t launch after installing it. If that doesn’t help out, then uninstall and then reinstall the tool.
That’s how you can install the SADP tools Hikvision on your Windows, Mac, and Android.
Final Words
Hikvision SADP Tool is an application for managing Hikvision devices. This manual will be installed on Windows, Mac, and Android. It also allows people to fix such minor bugs.
Do not forget to download the software from the Hikvision official website or the Play Store to mitigate any security vulnerabilities that may bring risk to them. For any issue encountered, refer to the indicated troubleshooting tips or contact Hikvision support for help.